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Most service calls start with urgency. Waiting hours to respond gives the customer time to call competitors.
by ModelK Automation
Available now for home-service contractors
When a homeowner reaches voicemail, they do not know whether you saw the call, when you will respond, or if they should keep looking.
Rebound gives that customer an immediate next step, gathers the job details, and sends the opportunity directly to your phone. No dashboard. No extra contractor app.
The product
Rebound does more than send "Sorry we missed you." It continues the conversation, gathers the job details, and sends you a clean callback summary.
When a Rebound-enabled number receives a call, the system tries to connect the customer to you. If the call is missed or not completed, a conversational intake assistant follows up by SMS and sends the summary directly to your phone.
The problem
On a roof, under a sink, in a crawlspace, driving between jobs, talking with a customer, after hours. The lead wanted help right then. A voicemail box does not feel like a response.
Most service calls start with urgency. Waiting hours to respond gives the customer time to call competitors.
The better your schedule gets, the harder it becomes to answer every new inquiry manually.
Without a quick text thread, project type, location, timing, and customer context can get lost.
Interactive check
Move the sliders to estimate how much opportunity may be sitting inside unanswered calls each month.
Your missed calls may represent approximately $4,160 per month in potential opportunity. Rebound costs $97 per month, about 2.3% of this estimate. At an average job value of $650, one recovered job could cover nearly seven months of Rebound.
Rebound only needs to contribute a small portion of one average job each month to cover its subscription cost.
Calculator results are estimates based on the information entered. Actual call volume, lead quality, conversion rates, job values, and results will vary.
How Rebound works
They call your Rebound-enabled business number when they need help.
If you answer and accept the call, the call connects normally.
The customer gets an immediate SMS follow-up that gathers the job details.
You know who to call, what they need, where the job is, and how urgent the request may be.
Pricing
Rebound does not have to recover every missed lead to pay for itself. For many contractors, recovering only a small portion of one average job each month can cover the subscription.
14-day live-service trial after setup. Month to month. Cancel anytime.
Offer summary
First 10 customers: no setup fee. Availability will be confirmed during onboarding.
Try Rebound yourself
Call the Rebound demonstration number from your mobile phone. Follow the demonstration instructions and experience the same missed-call recovery process your customers could receive.
Rebound will follow up by text and guide you through a sample service request.
This is an interactive ModelK Automation demonstration number. Standard call and messaging rates may apply.
Trust
You are not being handed another app and left to configure it yourself. ModelK personally helps set up the workflow, tests it with you, and supports the system after launch.
Direct communication with the person building and supporting the system.
SMS consent language, STOP/HELP handling, privacy policy, and terms are built into the public site.
Designed around one measurable gap: missed calls from customers who are actively trying to reach you.
By providing your phone number or requesting service, you agree to receive text messages from ModelK Automation related to missed-call follow-up, service inquiries, appointment coordination, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.
Start Rebound
Request Rebound today. Personal setup and A2P approval happen before the 14-day live-service trial begins, and the first 10 customers receive setup with no setup fee.
$97/month after trial • Month to month • Cancel anytime