Privacy Policy

Information We Collect

ModelK Automation may collect information provided directly by customers, prospects, and business contacts, including:

• Name
• Phone number
• Email address
• Call details
• SMS communication records
• Customer inquiry information

How We Use Information

We use collected information to operate and improve our services, including:

• Missed-call follow-up
• Customer communications
• Appointment coordination
• Customer support
• Service improvement

SMS Consent and Marketing

SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell personal information.

Service Providers

Information may be shared only with vendors required to operate the service. These vendors may include messaging providers, telephony providers, hosting providers, CRM providers, and automation platforms. These providers are used to deliver communications, manage service workflows, host the website or related systems, and support customer service operations.

Opt-Out and Help

You may opt out of SMS messages at any time by replying STOP to unsubscribe. You may reply HELP for assistance.

Data Security

ModelK Automation uses reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as needed to provide services, support customers, comply with legal obligations, resolve disputes, and maintain business records.

Contact Information